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Welcome to EOH Forensic Services

EOH provides high quality services that include:

  • Administration
  • Adjustment
  • Forensic services


These services are provided nationally to more than 100 insurance and assurance underwriters, underwriting managers and brokerages in South Africa and South African Developing Countries (SADC).

Investigate » Assess » Track » Verify

Our extensive reach and indisputable expertise affords us the chance to offer you value-added services in all aspects of the insurance industry. Our highly qualified assessors are well-versed in all manner of claims, assessments, verifications, investigations and forensics, and are trained to provide you with rapid results.

Professional, yet simple approach:

  • Our examiners apply reason to determine validity of claims;
  • They critically analyse all evidence relating to a claim; and
  • They report on factually supported conclusions without justification of a preconceived result.

Download our fee structure »

censeo2

Our offices in Pretoria and presence in Cape Town, Durban, Port Elizabeth, East London, Kathu (Northern Cape), Bloemfontein, Mbombela (Nelspruit), Polokwane (Pietersburg) and Gaborone in Botswana, allow us to service organisations in South Africa and most of the South African Developing Countries (SADC). Our team of 100 examiners and adjusters travel throughout South Africa and the neighbouring countries to provide the following services:

 

Short Term Industry

  • General claims assessing and verification
  • Complex and large value forensic examinations
  • Application and policy assessment and verification
  • Broker, claimant, provider, beneficiary and witness interviews
  • Ombud / Regulator enquiries management
  • Forensic audits on service provider spent
  • Fraud, corruption and criminal reporting
  • Stolen and hijacked vehicle recovery services
  • Risk segmentation and analytics services
  • Risk evaluation and survey
  • Record keeping of all involved in criminal schemes

Learn More

 

Long Term Industry

  • Funeral and hospital plan claims
  • Life, credit life and disability claims assessing and verification
  • Health claims

Learn More


fraud

What differentiates EOH?

There are a few distinct factors that differentiate EOH and ensure that you as our valued client are one step ahead of the pack…

  1. EOH Forensic Services’ CEO is the President of the Association of Certified Fraud Examiners SA Chapter, the only professional body for forensic practitioners in the country. He was also the co-founder and chair of the board of directors of the South African Insurance Crime Bureau.
  2. We proudly employ more than 30 internationally qualified fraud examiners, 11 internationally qualified veracity analysts, and 7 forensic accountants. The company has won international and national awards including Corporate Member of the Year of the ACFE Africa in 2013, 2014 and 2015.
  3. We have a national presence with offices and/or resident assessors in all the provinces of South Africa as well as in Gaborone, Botswana.
  4. EOH’s approach to fraud risk management is professional and to the point, which has resulted in the proactive prevention of fraud losses saving our clients in excess of R2.3 billion over the past 72 months.
  5. As a level 2 BBB-EE contributor and wholly owned subsidiary of the EOH Group, our service as well as expense solutions are tailored to suit our clients’ needs and are adapted to meet each of our clients’ requirements, as well as their respective budgetary limitations in terms of fraud risk management.
  6. Not only are we abiding to the ACFE International Code of Ethics, but we also have a very strict Code of Conduct incorporated in our employment contract. To complement the codes, all investigative findings are reviewed by CFE’s and practicing attorneys to ensure that reporting occurs within the boundaries of the laws and regulations of South Africa. We have not had a single ruling against our findings, from both a judiciary as well as an industry regulator point of view.
MORE ABOUT EOH FORENSIC SERVICES

 

Media Centre

Cyber Criminals – the predator and the prey

Cyber attacks demonstrate vulnerabilities and present threats that have the potential to cause significant damage.  The world, for example, experienced the impact of the WannaCry Ransomware malware attack on Friday 12 May which saw over 300 000 computers in 150 countries affected. The WannaCry ransomware computer worm targets computers, encrypting data and then displays a “ransom note” demanding payments of around $300 in […]

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From the Desk of Servaas

Hi everyone, Yes, believe it, we are in the middle of 2017…  Time really has flown since my last communication and I have much to share after a rather busy first six months.  We have introduced a spectrum of new service offerings in both the short- and long-term insurance industries, our general forensic services are […]

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Our Loss Adjusting Service Offering – Unique and Innovative

It is not just in South Africa where Insurance Claim Loss Adjusters/Insurance Claims Assessors are appointed when assessing claims, but a worldwide practice and phenomenon. Internationally, general insurance policies and principles apply, however South Africa is somewhat unique due to the high motor accident incidents as a well as high crime rate which includes, theft, […]

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Finding the Needle in the Unclaimed Benefits Haystack

The FSB has estimated that over R20 billion is due to more than 3 million individuals in unclaimed benefits. The Registrar of Pension Funds has recently announced that there is approximately R10 billion worth of unclaimed benefits in the mining industry and if these amounts aren’t excessively high enough, the Government Gazette estimated that R10 […]

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  • You're simply the best!! Tx a mill. Regards,

    Girlie Zungu Santam
    Girlie Zungu Santam Compliment
  • Hi Marelise, weet jy dis die eerste keer dat ons nou moet eis by Santam, ek as moet sê dat julle / jou diens fantasties is. Dankie dat jy die eis so vinnig vir ons probeer afhandel. Geniet die dag verder! Groete,

    Charlene Esteruizen
    Charlene Esteruizen Thank You Note !
  • Dear Bruce, trusting you are well. We would like to compliment you on the outstanding, compassionate service our client received yesterday from an assessor Tanya Erasmus from Censeo. She went out to see our client with flowers and her compassion and understanding of her sad incident was greatly appreciated. We as brokers are most grateful to yours for such great service and most importantly taking our clients' feelings and emotions in your assessment. Keep up the great service. Regards,

    Louise Amiras
    Louise Amiras compliment
  • Hallo Thys, ek wil net jou net graag bedank vir die wyse waarop jy hierdie eis hanteer het. Ek het ook geen klagtes ontvang van die kliënt nie. Groete,

    Yda du Toit
    Yda du Toit Happy client
  • Dankie Ané vir jou uitstekende diens en deeglikheid in hierdie saak. Dit word baie waardeer.

    Leo Hulsman
    Leo Hulsman
  • Hallo Edmar, dankie vir jou vinnige en profesionele optrede ter afhandeling van die eis.

    Frik Combrinck Makelaars
    Frik Combrinck Makelaars Satisfied Client
  • Lex, you are the best assessor ever! Thank you so much for helping us.

    Natasha Peacock
    Natasha Peacock Very Happy Client
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