Learning Academy

EOH’s Learning Academy recently signed a Memorandum of Understanding (MOU) with Risk Investigation Training Academy (RITA).

RITA is an accredited training institution and is internationally recognised. The agreement enables Censeo to present accredited training on a broad spectrum; ranging from introductory levels right through to specialised investigations. The courses available are not restricted and limited to only investigations but also includes client orientated courses, skills development and many others.

In-house training includes the following:

  • Induction Training to new employees
  • Systems Training
  • Procedural Training
  • Claims Investigation Training
  • Customer Service
  • Conflict Management
  • Time Management
  • Introduction to Insurance
  • Leadership/Management
  • Report Writing
  • Investigative Interviewing
  • Basic Fraud
  • Email & Telephone Etiquette

EOH also offers courses to external clients which are usually tailored to their needs, and include but are not limited to the following:

  • Vehicle Claims Investigator
  • Non-Motor Investigator
  • Basics of Fraud
  • Scene Investigation
  • Investigation Cycle
  • Report Writing
  • Segmentation Rules
  • Compiling Scene Photographs
  • Investigative Interviewing
  • Building Investigations
In the near future we will also present the following courses in co-operation with RITA:

  • Cyber Investigation
  • How to take an effective Witness Statement
  • Effective Interviewing Techniques
  • Fraud and Deterrence

For more information on your training requirements and the fees applicable, please make contact with us at info@eoh-fs.co.za

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