Our assessors are adept at assessing all manner of short term insurance claims and can help you ensure that all payable claims are valid. Take a look at our areas of service…
Short Term Insurance Claims Assessing and Verification
EOH specialises in the assessing and verification of property claims across the entire scope of short term insurance cover. The comprehensive merit process includes:
Why make use of our Loss Adjusting services?
Insurers are increasingly searching for ways to gain control over claims expenses. By keeping claim and additional processing costs under control, insurers can keep premiums competitive. For decades, accurate and fair loss adjusting in the short-term insurance industry has played a key role in the sustainability of affordable short-term insurance premiums.
Quick speed of service and accurate claims quantification has, however, become the norm to a more demanding claimant. The pressure on claims staff in the high-volume claims processing environment more than often leads to unforced errors and misinterpretation of recommendations in loss adjuster reports – resulting in unnecessary claims leakage.
Our skilled and experienced loss adjusters utilise the EOH In-house developed Android and iOS compatible mobile loss adjusting application to assess; complete an electronic inventory signed by the claimant; and quantify losses. We are a level 2 BBB-EE contributor and a wholly owned subsidiary of the EOH Group. EOH-FS were also awarded national and international awards during 2014 – 2016. Our experienced assessors are adept at identifying potentially high risk claims during assessing and instantly alert the insurer.
Our services extend to not only loss adjusting, but also to share information with our clients such as management information, underwriting considerations / recommendations and notifications of fraud trends.
EOH works closely with a firm of attorneys and can assist with various legal related challenges, including:
EOH assessors will provide the following salvage service:
Pre-Employment / Employee Integrity and Claims Pre-Assessment
The Layered Voice Analysis (LVAi, RA7 & LVA6.50) is a non-intrusive, language-independent and accurate tool to identify truthfulness and deception, amongst other things. EOH uses the proprietary technology of Nemesysco to establish the level of risk associated with the relevant subject in order to channel / segment to the correct processing method.
The application of the technology is very wide, but EOH applies the technology in the following instances:
The Insurance App Suite
An application designed specifically to suit the non-motor and motor claim requirements of the customer, from pre-inception throughout the policy lifecycle.
The scanning functionality limits the most common human errors and delivers very powerful management information in terms of risk. Benefits include:
COST — No input capital investment required which makes the app affordable to all insurers, regardless of budget constraints
BRANDING — Client has the option to brand the app with his own corporate logo which will enhance brand awareness
CUSTOMISATION — Layout, specific requirements and instructions are flexible and can be customised according to underwriter / client preference
APPLICABLE — The suite caters for all short term insurance and specific life insurance business, from pre-inception of property / vehicles, through stock management in terms of salvage, and most importantly claims management and quantification
INTERACTIVE — Customer and employee interaction is possible
RETENTION — Customer, broker and vendor loyalty due to making it easier to interact with the insurer / procurement / sales / claims departments
The app also makes provision in terms of the following capabilities: